Services
I have led and worked with many different organisations facing change and crisis and have designed a range of tools to support leadership teams and boards to move forwards. I can help you design and deliver strategies and operating plans with diversity, inclusion, and representation at their very heart.
Email me to book your no-strings-attached call to find out how I can help.
Organisational strategy planning
I can work with you to assess your current state and the risks, opportunities, and barriers to progress. I am an experienced facilitator and run highly successful and engaging leadership and staff away days and focus groups to gain insights, and begin to build impetus towards the future. I know that time and budget is tight and have tried and tested support packages to offer so that you're not paying for something that you don't need.
Ongoing support for leadership
Too often action plans get sidetracked and priorities can shift. I can help keep yours on track and make sure it doesn’t just gather dust. I do this through regular email contact and catchups, helping teams identify and address barriers to progress and helping you deliver elements of your action plan.
A speaker for your plenary
I am an experienced and compelling public speaker. I’ve done speaking engagements for organisations like Visionary, ACEVO, NCVO, Chartered Institute of Fundraising and Bond. If you need someone to engage your audience on topics such as charity leadership, lived experience, equity, drop me a line.
Improved diversity, equity, and inclusion understanding
Don’t know where to start? Do you know you should be doing something about equity but you’re not sure what? Do you want to influence your colleagues but don't know how to confront them?
I’ve been you. A 30 min call with me will find out where your organisation is at, answer your immediate questions and help you identify your best first steps.
Equity action planning
You run a charity or social purpose organisation and want to build more equity and representation. I’ll work with you for a few months, help you embed inclusion and equity into your purpose and support you to create an action plan. I quickly find out what your organisation really thinks and begin to increase the appetite for change. I use tools like online surveys, small group conversations and one-to-ones to gather real insights and build shared understanding.
Interim support
As an experienced charity fundraising and communications director, Chief Executive and interim, I am also open to filling temporary gaps on a part time basis. Contact me to discuss.
As part of Comic Relief's organisational strategy, Lucy and her team at ChangeOut were brought in to support a stream of work on social responsibility, specifically focusing on diversity and inclusion. They worked closely with our internal Inclusivity working group comprised of 34 staff members, project sponsor, and Executive Team to build a strategy for presentation to the trustees which was endorsed. Lucy and Jaz did an incredible job of working sensitively across a range of levels, backgrounds and perspectives in the process to support progress on internal attitudes and buy-in, create safe spaces for important discussions, and create a holistic plan of action reflecting the different roles and responsibilities held by the organisation. In my view, they ensured we had a sufficiently clear road map and internal ambition for this work to move forward effectively.
Dilhani Wijeyesekera, Head of Influence – Comic Relief
Coops UK, Locality, Plunkett Foundation and Power to Change have been working collaboratively on strategic issues affecting the community business sector for some time and identified equality, diversity and inclusion as issues we wanted to work on as a partnership. Following a competitive tender process, ChangeOut was appointed to conduct the project during Spring and Summer 2020. Elizabeth, Jaz, and Lucy worked sensitively and flexibly alongside our organisations during what was an extraordinary time for us all. They conducted a series of staff interviews and focus groups and an online survey to identify the issues and barriers within our organisations and also areas of best practice that we can learn from each other. They have produced a series of recommendations for the immediate and longer terms and we are now collaborating to implement the action plan.
Graham Finegold, Strategic HR & Equalities Lead, Locality