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Lucy Caldicott

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Burnout isn't a personal failing

Eighty-six charity mentors told us burnout isn't a personal failing, it's structural. The research, what surprised us, and what it means for leaders.

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Why You Can't Explain What You Do (And It's Costing You Everything)

Capable people who can't describe their own value get overlooked. Executive coach Lucy Caldicott on the articulation gap, and how to close it.

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Optional, but not for me

I passed the Henley coaching certificate last week and still couldn't quiet the niggly voice. On choosing rigour when nobody would have minded if I hadn't.

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Fixing the system, not the leader

Charity leadership burnout isn't a personal failing, it's a system failing. 86 mentors from ACEVO, Cranfield Trust and the Elischer Foundation told us why.

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How to be the one they tell

Most of us get it wrong out of kindness. We reach for solutions, or we match, or we reassure. Here's what actually helps when a colleague tells you they're not coping, and why coming back to it a fortnight later matters.

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The wrong end of the problem

The WHO recognises burnout as a result of workplace stress, not a failing in the individual. Yet organisations focus on fixing individual staff members rather than tackling the root causes.

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You're not the exception

Gallup's 2026 workplace report has a finding that stood out, and it isn't about junior staff. It's about managers.

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She wanted a template

The mechanics of documenting harm at work are genuinely simple. The hard part is trusting that what you've noticed is real enough to write down. This week's newsletter, and a template if you need one.

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The job is to coach the person, not the problem

Since finishing a coaching assignment on my own philosophy, and hitting go live on YouTube for the first time, I've noticed the same instinct getting in the way twice: the urge to perform competence instead of simply being present.

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It was never about you

Why do some managers target their high performers? A question from the comments took this week's thinking somewhere new.

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